Optimizing Healthcare Cash Flow Through Revenue Cycle Transformation
How AGT helped a large healthcare system strengthen revenue-cycle operations, accelerate specialist deployment, and identify meaningful patient-account and reimbursement opportunities.
Large Not-for-Profit Healthcare System
Revenue Cycle Optimization & Cash Flow Improvement
Centralized Revenue Cycle & Patient Accounting Environment
Revenue Cycle Support, Accounts Receivable Analysis, Healthcare Staffing & Reimbursement Research
Pressure on the revenue cycle
Rising A/R Days
Pressure pointLower Reimbursement
Pressure pointStaff Turnover
Pressure pointRelocation
Pressure pointShared-Services Transition
Pressure pointCash flow improvement starts with revenue-cycle visibility.
Healthcare organizations face increasing pressure to control operating costs, manage reimbursement complexity, and improve the efficiency of revenue-cycle operations.
A large not-for-profit healthcare system was transitioning toward a centralized shared-services model designed to consolidate revenue-cycle activities, eliminate redundancies, and streamline operational workflows. During the transition, the organization experienced rising accounts-receivable days, employee turnover, relocation challenges, and broader operational disruption.
AGT supported the client by combining specialized revenue-cycle expertise, rapid talent deployment, patient-account analysis, and reimbursement research to help identify cash-flow opportunities while maintaining continuity during the transformation.
Bottlenecks around the cycle
The organization needed to improve cash-flow performance while simultaneously transitioning multiple revenue-cycle processes into a centralized shared-services environment, across several patient-accounting and work-pool systems, and with experienced professionals who could become productive quickly.
Multiple workflows into one revenue-cycle operation
- W1
Separate revenue-cycle workflow
- W2
Separate revenue-cycle workflow
- W3
Separate revenue-cycle workflow
- W4
Separate revenue-cycle workflow
- W5
Separate revenue-cycle workflow
Centralized Shared Services
Consolidating revenue-cycle activities, eliminating redundancies, and streamlining operational workflows.
Work continued across multiple systems throughout the transition, including work-pool and patient-accounting environments.
Revenue-cycle specialists, deployed quickly
AGT combined targeted recruiting with revenue-cycle domain expertise to support the client’s transition and cash-flow improvement objectives.
Define
Requirements and priority skill sets agreed with senior client leadership.
Source
Experienced revenue-cycle professionals recruited through a centralized model.
Screen
Focus on strong Explanation of Benefits and reimbursement knowledge.
Onboard
Qualified candidates onboarded per position within a short window.
Deploy
Specialists productive across patient-accounting and work-pool systems.
Figures as reported in the engagement record. No other metrics represented.
From outstanding balance to revenue opportunity
Worked with senior client leadership to define project requirements and priority skill sets.
Identified and recruited experienced revenue-cycle professionals through a centralized recruiting model.
Focused on candidates with strong knowledge of Explanation of Benefits and healthcare reimbursement processes.
Onboarded qualified candidates within approximately four to seven days per position.
Analyzed patient accounts to evaluate collection viability.
Reviewed outstanding balances to determine whether amounts reflected overpayments, underpayments, or patient responsibility.
Supported work across multiple systems, including work-pool and patient-accounting environments.
Conducted reimbursement research to support resolution and revenue-cycle decision-making.
Helped the client identify opportunities to improve cash-flow visibility and collection effectiveness.
The research path
Balance
An outstanding amount enters review.
Reimbursement Review
The amount is assessed against reimbursement expectations.
EOB Analysis
Explanation of Benefits knowledge applied to the account.
Research
Reimbursement research conducted to support resolution.
Action
Findings support revenue-cycle decision-making.
Revenue cycle stabilized
Visibility
- Helped the client address cash-flow and accounts-receivable challenges
Talent
- 15 experienced professionals supported the engagement over more than 90 days
- Improved access to experienced revenue-cycle talent
Analysis
- Supported patient-account analysis and reimbursement research
- Strengthened support for centralized shared-services operations
Reimbursement Support
- Specialists identified and onboarded within approximately four to seven days per position
- Demonstrated speed-to-market and candidate quality in a competitive labor environment
Cash Flow Opportunity
- Helped uncover significant revenue opportunities
Figures as reported in the engagement record. No other metrics represented.
From rising receivables to a more focused, centralized revenue-cycle operation.
Alliance Global Tech, Inc.
People, analysis and reimbursement expertise
AGT combines healthcare revenue-cycle expertise, recruiting capabilities, operational analysis, and technology knowledge to help healthcare organizations strengthen cash-flow performance and navigate complex operational transitions.
Our approach connects the right people, account-level analysis, reimbursement expertise, and delivery discipline, helping clients improve revenue-cycle visibility, accelerate response times, and maintain continuity during high-change environments.
Revenue Cycle Expertise
Healthcare Recruiting
Account Analysis
Reimbursement Research
Rapid Deployment
Strengthen Revenue Cycle Performance with AGT
AGT helps healthcare organizations align revenue-cycle expertise, specialized talent, account analysis, and reimbursement support to improve operational continuity and cash-flow visibility.
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